POLICIES

Booking an Appointment

You may book an appointment at Palmer Skin by calling or texting 619-481-4087. You may also, and we highly recommend, booking online at www.palmerskin.com. You will then be given an appointment confirmation with date and time and duration of service/price and sent a reminder email prior to your appointment. Should you need to change/cancel your appointment, you may also do so online/call/text and your new updated appointment will be sent to you.

Cancellation/Changes
While we do understand schedules do change or things come up that may inhibit you making your appointment we do request that you give us 24 hours notice for cancellation/change for your appointment. This may be done online or via phone/text. Depending on how busy we are at time of cancellation/change and if within the 24 hour window a fee may be charged if we are unable to fill your vacant slot. Also if you are running later that 5 minutes prior to your visit we may not be able to accommodate your time slot. Please give us a call and we will do our best to fit your appointment in or reschedule.

Inquiries/Consultations/Walk-ins
We welcome the opportunity for you to inquire about any our services at any time and we offer a FREE service and product consultation. We recommend calling ahead but if you’re in the area and would like to Walk in for a treatment we can’t guarantee an immediate appointment or consultation but we will do our best to accommodate or schedule you as soon as possible. You may also walk in to purchase our retail products but again we recommend a quick call ahead so we can best meet your needs.

Specials/Discounts
Palmer Skin routinely offers monthly/seasonal specials and promotional discounts/coupons. If you obtain a coupon or gift certificate please mention you are using when making your appointment and bring in to redeem at your appointment. If you are responding to an online offer simply mention when making appointment or prior to the start of your service. We recommend signing up to receive our online offers and you can always check our special offers tab on our website for great deals.

Payment/Gratuity
We accept Visa, MasterCard, Amex, Discover and Cash for payment. While gratuity is not included in your price and not required, is always greatly appreciated. If you are very happy with your service and you want to add a gratuity, you can add on to your credit card at check out or with cash.

Parking
We do offer validated parking upon request in our underground parking garage. Street parking and metered parking is also available in the area.